IT Help Desk Assistant - P/T

Whitworth University

Period: Jan 2009 - Sep 2010

Offer IT support to Faculty and Students in areas including but not limited to: Intranet password recovery and renewal, fix laptops/PCs - Computer restorations, OS Recovery/Re-installation, Data Recovery, Data and Hardware disposal, Computer Upgrades -Software and Hardware, Custom PC builds, Install/Upgrade and maintain computer peripheral devices, multi-screen set-ups, Troubleshoot internet connectivity & VPN issues, troubleshoot printer malfunctions- Windows support.